Call Us First! Here Are 5 Reasons Why

When you’re under the weather, it’s hard to know what to do or where to turn next. Will the aches and pains go away on their own? Do I need a doctor’s help? Should I go to the ER?

Thankfully, you don’t have to rely on guesswork or make these decisions alone. ArchWell Health is here to answer your pressing medical questions and provide personalized care any time you need it.

Here are 5 reasons to call us first when you’re not feeling well:

24/7 Medical Advice

If you’ve been lying awake in pain or discomfort, or you wake up at 2 a.m. with troubling symptoms, waiting until morning for answers or assurance is not ideal. And you certainly don’t want to head to the emergency room unless it’s necessary.

At ArchWell Health, primary care providers are available to help you 24 hours a day, 7 days a week. Call us first so we can discuss your symptoms, help you determine the best course of action, and schedule an appointment if needed. We’re here whenever you need us — day or night.

Personalized Care

When you’re sick, it’s helpful to see a thoughtful and caring provider who knows more about you than just your current symptoms. However, emergency rooms (and even some doctor's offices) are not designed to provide that kind of unrushed, personalized attention.

But when you call ArchWell Health, you'll talk with an attentive provider who knows you and your care plan. If you need to make an appointment, you can rest assured that you’ll have plenty of time to discuss your concerns with your doctor. And, as a valued ArchWell Health member, they’re committed to helping you achieve the best health possible — as soon as possible.

Same-Day Sick Appointments

If you’re feeling ill, it’s best to get an appointment and start treatment quickly. After all, the sooner you get checked out, the sooner you can start feeling better — rather than dealing with the wait times and costs of an emergency room visit.

Skip the hassle and make a same-day sick appointment at your local ArchWell Health center — no stress, no waiting and no expensive hospital bills.

Appointment Transportation

Transportation to and from appointments can be challenging for some older adults. But ArchWell Health won't let it be a barrier to your wellness. We are happy to coordinate transportation for appointments, if needed.

Telehealth Appointments

Maybe you’re having symptoms that need medical attention but aren’t severe enough for the ER. Maybe you don’t want to be exposed to illnesses because of a weakened immune system. Whatever your circumstances, telehealth appointments offer a safe and convenient way to receive care at home, where you’re most comfortable.

On a virtual visit, your care team can diagnose a condition, prescribe medication and more. Talk with your ArchWell Health provider to decide if a telehealth appointment is right for your needs.

When To Call ArchWell Health

Wondering when to pick up the phone? Call us if you’re not feeling well, or have new or changing symptoms like:

• Cough
• Fever
• Flu symptoms
• Headache
• Minor abdominal pain, diarrhea or constipation
• Rash or itching
• Sore throat
• Unexplained pain

You can also call us if you:

• Think you have a urinary tract infection (UTI) or are experiencing other urinary issues
• Have medication or prescription questions
• Are worried your medications will run out
• Have questions or concerns about surgery recovery

If your situation is a life-threatening emergency, please call 911.

Remember, ArchWell Health is here to keep you safe and healthy. If you’re not feeling well, give us a call so we can talk about your symptoms and help you determine what to do next.

Click here to find the phone number for your local ArchWell Health center — and save the number so you can call us first!